Privacy Policy

Last Updated: March 10, 2026

At Tranquil Wicks LLC, your privacy is just as important to us as your peace of mind. This policy explains how we collect, use, and protect your information when you visit tranquilwicksllc.com. By using our site, you agree to the practices described here.

WHAT WE COLLECT

We collect information that helps us get your candles to you and make your shopping experience better:

Personal Info: Name, email, shipping address, and phone number when you place an order or sign up for our newsletter.
Account Info: Your login details and purchase history if you create an account.
Payment Info: We use secure third-party processors. We do not store your full credit card details on our own servers.
Tech Info: Your IP address, browser type, and how you interact with our site (thanks to cookies) so we can keep things running smoothly.

HOW WE USE YOUR INFO

We use your data to:

Process and ship your orders.
Send you updates about your purchase.
If you have opted in, send you "Tranquil Vibe" updates, new scent alerts, and loyalty rewards info.
Improve our website based on how you use it.
Comply with legal requirements.

SHARING YOUR INFO

We do not sell or rent your personal information to anyone. Period. We only share data with trusted partners who help us run Tranquil Wicks:

Wix.com: Our website host.
Square & Shippo: To process payments and get your candles shipped out.
Legal: Only if required by law to protect our rights or your safety.

We use cookies to remember your preferences (like what is in your cart). You can disable cookies in your browser settings, but some parts of the site might not work as intended if you do.

5. YOUR CHOICES & OPTING OUT

You are in control! You can:

Unsubscribe: Click the link at the bottom of any marketing email.
Update Info: Log into your account or email us.
Request Deletion: If you would like us to stop processing your data or delete your account, just reach out.

CHILDREN’S PRIVACY

Our site is intended for adults (18+). We do not knowingly collect information from children under 13.

SECURITY

We take your data security seriously. Our site uses SSL encryption to keep your personal information safe during transmission.

CHANGES TO THIS POLICY

We might update this policy from time to time. We’ll post the "Last Updated" date at the top so you’re always in the loop.

Questions about your privacy? We’re here to help. Tranquil Wicks LLC 273 Linden Street, 2BL 2BL Brooklyn, NY 11237 Email: TranquilWicksLLC@gmail.com Phone: (646) 789-1380